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Owned and operated by LightSeeker Wellness, our team is ready to answer your questions about massage chairs, saunas, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like massage chairs and infrared saunas may include additional delivery coordination details sent via email.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door. If you have any questions about your shipment, our team is happy to help.
What is your return policy?
We offer 30-Day Returns on eligible items. If your massage chair, sauna, cold plunge, or red light therapy panel does not meet your expectations, please refer to our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
We are happy to assist with exchanges on eligible items within our return window. Contact our team with your order number and the model you are interested in, and we will walk you through the process step by step.
How do I choose the right massage chair or sauna for my space?
Each product listing includes detailed dimensions, power requirements, and recommended room sizes. If you need personalized guidance based on your available space or wellness goals, our team can help you compare models and find the best fit.
Do your red light therapy panels require any special setup?
Most of our red light therapy panels are designed for simple at-home setup with standard outlets and included mounting hardware. Each product page outlines specific installation details, recommended usage distances, and setup tips to help you get started.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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We help you find the right massage chair, sauna, or therapy panel for your lifestyle and space.
30-Day Returns
Shop with confidence knowing eligible products are backed by our return policy.
